Política de reembolso

Our main policy in any case is to make our customers happy and comfortable. Due to hygiene reasons we have a few and basic restrictions, as you may know, underwear is not exchangeable, but we will always hear your situation and study the case to do our best for you.

If the product you received is damaged, brings a fault in the making or if we shipped the incorrect item, we will gladly pay for the return shipping. In case you want to return it because it didn’t turn out the way where hoping for, then we will ask you to pay for the return shipping cost.